General conditions
GENERAL CONDITIONS OF SALE AND LEGAL INFORMATION
1. Terms and Conditions applicable to the www.cornersports.net website
These terms and conditions are applicable to all transactions made online with CORNERSPORTS. All contracts are governed by and construed in accordance with Belgian law, and any dispute between us shall be subject to the exclusive jurisdiction of the Belgian courts. Nothing in these terms and conditions shall be deemed to affect your statutory rights.By using this site, you agree to these terms and conditions, and all transactions with CORNERSPORTS are governed by these same terms and conditions.Any reference to “us” or “we” means a reference to CORNERSPORTS. Any reference to “customer” is to the person or persons purchasing or agreeing to purchase goods from Cornersports. Any reference to the website includes a reference to all URLs belonging to CORNERSPORTS.
2. Prices
All prices are quoted in Euros and include VAT at the current rate, unless otherwise clearly stated. The offers and prices made by CORNERSPORTS are valid as long as they are displayed and within the limits of available stocks. All prices are subject to change without notice.
3. Ordering process and payment
The ordering process on the cornersports.net website is as follows: You select the items you wish to order and add them to your cart. On the shopping cart page, you can then click on the “Proceed to checkout” button. In order to proceed with your order, you must log in or create an account on the cornersports online store. You will be asked to provide some contact information in order to process your order and you will be able to choose your delivery method among those proposed by Bpost or Mondial Relais by filling in the required information. You will be informed, before the final validation of your order, of all the delivery charges applicable to your order, if any. Your order will only be valid once you have provided this information, read and accepted the general terms and conditions of sale and successfully proceeded to the payment of your order by clicking on the order button accompanied by the mention “Pay”, this via the payment system of our service providers STRIPE and MOLLIE. The process of payment is completely protected. The order can be modified at any time before the final validation. Once the payment is done, you can print the details of your order and follow its status on your personal account. An acknowledgement of receipt will be sent to you automatically by email, including the details of your order. The acknowledgement of receipt does not represent an acceptance of your order by us: the acknowledgement of receipt only confirms that we have received your order. An email confirming the shipment of the products, including the delivery tracking link, will then be sent to you. The delivery of the products is worth for acceptance of our share of your order. We reserve the right to refuse your order in the following circumstances:
We reserve the right to refuse your order in the following circumstances:
* the products are unavailable or out of stock.
* the products are subject to an erroneous and invalid presentation in the e-shop.
* There are serious doubts about abuse of rights or bad faith on the part of the customer.
* force majeure occurs.
In case we do not execute the order, the customer will be informed as soon as possible.In case of payment of the transaction with a credit or debit card, your order is complete and the contract between us is final only when we get the agreement of the card issuer. We accept the following payment methods: Visa, MasterCard, Maestro, Bancontact and bank transfer.We cannot be held responsible for delays in delivery and/or non-delivery of your order due to the refusal of your card issuer to make your payment. Orders that are not accompanied by a valid payment in the name of the cardholder will not be accepted or processed.In case of payment by bank transfer, your order is not complete and the contract between us is not final until our account is credited with your payment.In order to place an order, you must be at least 18 years old. If you are not 18 years of age, please have your parent or legal guardian place the order. We have the right to refuse any order that we determine to be placed by a minor.
4. Delivery
All goods and services are delivered to the address you indicate when ordering. In case the address you have indicated is incorrect, you will be responsible for this and may incur additional costs. Two delivery methods are possible via Bpost or Mondial Relais:
* at home or at the office
* at a Bpost collection point
During the ordering process, you will be informed of the possible shipping costs. These are calculated definitively at the end of the order process, before the “Proceed to payment” stage and before the payment is processed by our service providers STRIPE and MOLLIE. The supported risks will be transferred to you at the time of the effective delivery of the product to the address which you indicated. From this moment, we decline any responsibility in the event of loss or of destruction of the product. The products are delivered, as far as possible, within 2 to 10 working days after the validation of the order. In the event that we are unable to deliver within this period, we will inform you as soon as possible. In no case, a possible delay will give place to a compensation. In the exceptional case where we are unable to deliver the order within 30 days from the date of validation of the order, you can cancel the sales contract by contacting our customer service. The ordered products will be refunded in full (including shipping costs if you have paid for them) within 30 days.you must ensure yourself that the products are suitable for your needs and meet your expectations. We do not guarantee that the products meet your individual requirements. The products are standard and not custom-made. If you have any complaints, you can contact us by email info@cornersports.net. In the event that the products are damaged during transport or that the delivered products differ from the ordered products, you are required to notify us as soon as possible and in any case within 3 days, by contacting our customer service. We decline any responsibility for any indirect damage caused by the late delivery or the absence of delivery by Bpost or Mondial Relais. In this case, our liability remains limited to the value of the items that are proven not to have been received by the customer. Our shipments are always made at our risk. Therefore, you should not worry if goods are lost during the mailing process. However, if you return goods to us within 14 days of purchase because you do not wish to keep them, you are responsible for their transportation.
5. Returns and exchanges
We want you to be completely satisfied with every purchase you make from Cornersports.net, and we do our best to provide you with quality items and service at all times:
If you wish to return or exchange your purchase, we offer you: * To receive a voucher valid on the site Cornersports.net, or to ask for a refund.
* In the case of a partial return against refunding, the expenses of delivery remain due, we refund only the amount of the turned over articles. The refund will be made within 14 days of receipt of the returned items and will use the same method of payment that was used by the customer for the initial transaction.
* In the case of a full COD return, we will refund the full amount of the order.
In the case of an online return via Bpost, you will be responsible for the return shipping costs. A refund or return against a valid online coupon are the possibilities available to you.
* To proceed with the return, you must fill in the information requested on the return form and put this return form with the items in the parcel. The return form can be obtained on request at the following address info@cornersports.net .
* In the case of a complete return against reimbursement, we will reimburse the total amount of the order.
* If you wish to exchange an item, a coupon for the value of your item will be sent to you upon receipt of your return so that you can reorder. You will not be charged a new shipping fee if it is a partial return. The coupon can be used on any purchase of at least the value of the coupon
* In any case, the items must be returned to us in their original condition, unworn, with their labels and in their original packaging, within 14 days from the date of delivery.
6. Products
Unless otherwise stated, products are sold individually and are not always available. In the event that one or more items are unavailable at the time the order is placed, we will unfortunately be unable to fulfill the order in full.We always describe as completely and accurately as possible what we sell to you and how the ordering process will proceed. The description is always detailed enough to allow you to evaluate it correctly. If we use illustrations, they are a true representation of the items offered. However, it is human error, so if it becomes clear that we have made a mistake, we are not obliged to supply you with an item corresponding to the illustration. CORNERSPORTS guarantees that the product is in undamaged condition upon delivery and that it conforms to the manufacturer’s information. The use of the product must be in accordance with the manufacturer’s published instructions as described in the product description. You must ensure that you use the product in accordance with these instructions. However, if you report that the product is defective, you agree to keep the product in its current condition so that we can examine it within a reasonable time. We may require your assistance and certain information about the product, including details of how the product is alleged to be damaged or defective and the sending of the completed delivery note and other necessary information, in order to provide a prompt solution for the defective product. In the event that we find that the product has been misused, abused or neglected, including accidents, damage resulting from attempted modification or repair, damage due to normal wear and tear, and any other action that is inappropriate for its intended use as recommended by the manufacturer, after delivery, Cornersports reserves the right not to replace or refund the product.
7. Conformity and guarantee
We guarantee that our products conform to your order and that they meet the normal expectations you may have, taking into account the product specifications. We also guarantee that our goods comply with all the laws in force at the time of your order.The products are not guaranteed unless you notice a visual defect upon receipt of your item. In this case, you have 3 days to report the anomaly via email: info@cornersports.net
8. Force Majeure We cannot be held responsible for the non-fulfillment of our obligations caused by or resulting from labor disputes or any other circumstances beyond the reasonable control of the company, such as acts of God, riots, civil commotion, floods, fires, strikes, lockouts, difficulty in obtaining transportation or legislation. If any of these circumstances prevent the company from delivering all or part of the ordered items within a reasonable time, the customer’s liability shall be limited to the value of the items supplied and the associated delivery charges.
9. Content
Any information posted on our website(s) or other printed material by CORNERSPORTS is not considered authoritative or certified as best practice and is to be considered only as useful information complementary to other certified codes of practice. All information on our website is updated regularly.
10. Pricing and Printing Errors
Prices and specifications are checked to the best of our ability, and while every effort has been made to ensure their accuracy, no liability will be assumed for errors and omissions. We reserve the right to change our prices and specifications without notice.
11. Ownership of Goods
All items delivered to the customer remain the property of CORNERSPORTS until final and full payment of all sums due for such goods.
11. Ownership of goods
All items delivered to the customer remain the property of CORNERSPORTS until final and full payment of all sums due for such goods.
12. Complaints
Any complaints, or compliments, can be sent to our customer service info@cornersports.net. We will endeavour to deal with your complaint within 5 working days of receipt. In the event that we are unable to provide an immediate resolution to your complaint, we will advise you of the likely time required to resolve the issue and will keep you informed of any investigation.
13. Contact details
CORNERSPORTS – Customer Service Avenue de l’Araucaria 48 -1020 Brussels Belgium
info@cornersports.net.
Registered at the Crossroads Bank of Enterprises under number BE0477.156.163
14. Intellectual property
Our website, our logos, texts, photos, names and, in general, all of our communication are protected by our intellectual property rights, those of our subcontractors or other right holders. It is prohibited to use and/or modify the intellectual property rights described in this article. It is therefore forbidden to copy or reproduce drawings, photos, texts, color combinations of logos, etc. without our prior and express written authorization.
15. Customer’s notice
These rules specify the conditions under which you may submit or use a customer review on our website. These rules supplement our website’s Terms of Use and Privacy Policy and apply to all users of our website. By viewing and submitting content to our website, you agree to comply with all of the terms and conditions of these rules.
16. Right of Withdrawal
You have a period of 14 days from delivery to decide not to keep the products. In this case, you can return the order without any costs or justification (the costs of returning are at your expense) provided that the products are still in their original packaging and have not been used. We will refund the full purchase price. To exercise your right of withdrawal quickly and correctly, you must notify us at CORNERSPORTS, Avenue de l’Araucaria 48- 1020 Brussels Belgium info@cornersports.net, your decision to withdraw from this contract by means of an unambiguous statement (eg, letter sent by mail, or email).
We have the right to wait until we have received the goods back or until you have proven that you have returned them, whichever comes first, before proceeding with the refund.